Performance Strategists, LLC

Susan is the owner/President of PSL. She has analyzed performance and designed and developed performance solutions for government and private organizations since 1983. Susan conducts all phases of human performance technology including front-end analysis, task analysis, gap analysis, performance system design analysis, electronic performance support system design, instructional design, and training effectiveness evaluations. She is passionate about her work and is committed to keeping current on the latest advances in the discipline of HPT. Susan applies this understanding to customers’ challenges, synthesizes lessons learned, and then communicates her best practices back to her professional community. Susan believes that this cycle of research, application and experience sharing is vital for providing robust solutions to customer performance challenges.